FAQ

Below are some frequently asked questions we get at ART CLASSIC. If by chance your question is not listed below, please feel free to email us any time at
info@teakreclaimed-furniture.com and we will be happy to get back to you with an answer.

How can I order ART CLASSIC furniture?
You can email ART CLASSIC Industries at info@teakreclaimed-furniture.com or you can call us  at +62-812-257-14555 and we will be happy to help you.

Can I customize furniture with my logo or other designs?
One of the key benefits in ordering from ART CLASSIC is to offer our customers the ability to customize their furniture. As a manufacturer, ART CLASSIC is able to modify existing product or custom manufacture to spec. Let us know what you want, and we will do our best to meet your needs.

How do I care for my ART CLASSIC furniture?
Your ART CLASSIC seating has been designed and built to last. In order to ensure the best performance, all ART CLASSIC product should be inspected on a regular basis for wear and tear, as well as any evidence of vandalism. Tables should have levelers adjusted to keep tables level at all times, especially after being moved to have floors cleaned. Chairs and Cluster Seating to be checked on a regular basis for weld soundness, bent legs and missing glides. ART CLASSIC recommends that any compromised product be promptly removed from the floor for repair. For product specific instructions please contact the Sales Representative in your area.

Where is the majority of ART CLASSIC furniture manufactured?
ART CLASSIC Industries prides itself on maintaining a Canadian owned and operated manufacturing facility. The majority of ART CLASSIC products are designed, manufactured and shipped to customers worldwide from our manufacturing facility in Waterloo, Ontario.

Am I able to supply my own fabric?
ART CLASSIC offers a wide range of standard fabrics and upholsteries. We also
offer our customers the option of specifying COM (customers own material) fabrics for the majority of our furniture. Please consult with the Sales Representative in your area to confirm yardage and other requirements.

How do I check on product availability or material availability?
You can check on the status of your order any time by contacting us at info@teakreclaimed-furniture.com or by calling +62-812-257-14555.

What are the minimum units I can order?
We do our best to accommodate the needs of our customers, either big or small.
In some cases, certain products do carry a minimum order quantity – please
contact your Sales Representative or email us at info@teakreclaimed-furniture.com regarding a particular product inquiry.

How long does the product take to ship?
Production time does vary by the type of product you order, but ART CLASSIC strives to ship the majority of orders within 6-8 weeks of the order being placed. This may vary depending on the availability of certain raw materials. For your more pressing needs, please consider our Quick Ship program which generally ships within 2-3 weeks.